Services

Learn. Assess. Deliver.

I help leaders figure out where AI can improve the way their teams work and what to test before they invest. Every offer runs on the TURNS Method and ends in a clear decision.

Not sure where to start?

Most clients begin with one workflow. In 30 minutes you'll know which option, if any, makes sense.

Discuss a workflow

One ladder, three lanes

Each step settles one decision

Learn builds capability and shows where to look. Assess is a done-for-you review of one workflow. Deliver turns an approved idea into a rehearsed, piloted and sustained change.

One ladder, three lanesLearn builds capability and leads to a first candidate workflow. Assess reviews one workflow and ends in a Greenlight call (proceed, revise, park). Deliver rehearses and pilots the chosen use case, with an On Air call (go, adjust, no-go) before a live pilot and a Renewal call (continue, adjust, expand, stop) after it.LEARNBuild shared understandingFirst candidate workflowASSESSReview one workflowGreenlight call (proceed, revise, park)DELIVERRehearse, pilot, sustainOn Air call (go, adjust, no-go)Renewal call (continue, adjust, expand, stop)

Assess · Start here

AI Workflow Assessment

Find out where AI can improve a real workflow before you commit to a pilot. I talk with the people who do the work, observe how it gets done and review real examples. You leave with a Greenlight call (proceed, revise, park): what to improve, whether AI belongs in the workflow, and what evidence would justify a pilot.

EXPRESS $2,500–$3,500STANDARD $4,500–$7,500
See the Assessment →
“More than a client, Richard was our partner, who came up with great ideas, and brought the business and marketing strategy to the table.”
Juan Pablo GneccoFounder, IsoStudios, Inc.RICHARD WAS HIS CLIENT · 2013

Learn

Courses and workshops

Build capability and find the workflows worth a closer look. Every course can be delivered privately for your team.

TURNSYOUR TEAM ONLY
HALF-DAY · 6–20 LEADERS

The Turning Lab

Launching as AI Clarity for Leadership Teams. A shared understanding of AI and a first candidate workflow. No AI account needed.

Details →

$2,000–$4,000 PER ORGANIZATION

ONE DAY · UP TO ~15

One-Day Intensive

Practice all five turns on the fictional Bayside case, then draft a plan for your own work.

Details →

REQUEST A PROPOSAL

5 × 60 MIN · 4–6 WEEKS

Five-Session Applied Course

A real, low-risk task taken to an On Air call (go, adjust, no-go). Run it for a team on one shared task, or join an open cohort and bring your own.

Details →

TEAM: REQUEST A PROPOSAL · OPEN: [SEAT PRICE]

60–90 MIN · SOLO

Solo Workflow Review

A live session on one workflow for solo operators and small teams, ending in a one-page Greenlight call (proceed, revise, park).

Details →

[PRICE] · BOOKED ONLINE

Deliver

Pilots and follow-through

Turn an approved idea into a rehearsed, piloted and sustained change.

An On Air go grants a bounded pilot with a scope, a duration, named people and a stop rule. It is not a rollout. After a go, the 20-weekday Daily Milestone plan keeps follow-through from stalling.

Human Centered AI PilotAbout two weeks of rehearsal and baseline, then an On Air call. After a go, about four weeks of limited live use with the 20-weekday Daily Milestone plan, ending in a Renewal call.ABOUT SIX WEEKS · ONE WORKFLOWREHEARSALabout 2 weeksON AIR CALL(GO, ADJUST, NO-GO)LIMITED LIVE PILOT20-weekday Daily Milestone planRENEWAL CALL(CONTINUE, ADJUST, EXPAND, STOP)
THREE SESSIONS

Pilot planning package

The plan and funding case for a pilot, for leaders who need it before they commit budget.

REQUEST A PROPOSAL

ABOUT SIX WEEKS

Human Centered AI Pilot

An agreed baseline, an offline rehearsal, an On Air call (go, adjust, no-go), and a limited live pilot if authorized. Ends in a Renewal call (continue, adjust, expand, stop).

REQUEST A PROPOSAL

MONTHLY OR ONE DAY

Adoption advisory or strategy day

Sustained adoption after a live pilot, or a day to align your leadership team.

REQUEST A PROPOSAL

Proposals arrive within two business days and spell out scope, timing, group size and price.

For product teams

THREE PACKAGES · REQUEST A PROPOSALAI UX AuditFor heads of product, design leaders and founders with a prototype or a live AI feature. One user journey where people struggle to understand, check, correct or override what the AI produces.See the AI UX Audit →
BY CONVERSATIONOngoing product leadershipFractional ownership of product decisions, research, prioritization and delivery, scoped separately.Ask about it →
“He has a natural ability to think strategically and challenge the team to excel, while simultaneously building a culture of caring for the individual.”
Shelly RobinsonSr. Program Manager, Trideum CorporationREPORTED TO RICHARD · 2021
“…he’s a seasoned Executive who takes time to listen to his direct reports, keeps a consistently positive attitude and fosters collaboration and teamwork.”
Parker TilleyProduct / Program manager (Amazon, Disney, Governments, Startups)REPORTED TO RICHARD · 2013

How to get started

  1. STEP 1

    A 30-minute call

    You describe one workflow and the decision you face. You leave with at least one idea you can act on.

  2. STEP 2

    A short proposal

    Scope, timing and price in plain language, within two business days.

  3. STEP 3

    Kickoff with T

    Every engagement starts by targeting the mission: the outcome, and how you'll know it worked.

Let's find your first good turn.

Discuss a workflow